Contact Us

For assistance with a purchase from RYZE Superfoods, use the email, telephone or physical address on this page. We handle enquiries about selecting an item, an existing order or a return.

Include the purchase reference

An order enquiry is easier to resolve when it includes the order reference and checkout email. Describe the issue and attach relevant photographs for a damaged, incorrect or incomplete delivery. If asking about a product, specify the item and variant. Keep passwords, full card details and unnecessary sensitive information out of correspondence.

Returns and time-sensitive changes

Please arrange a return with us before posting it. Our ordinary return destination is 1823 Harlequin Pl, Allen, Texas, 75002, United States; another location should be used only when specifically provided. Let us know promptly about an address error or cancellation request before the shipment leaves, although fulfilment may be too far advanced to change. See the delivery and returns pages for the detailed conditions.

When to contact our team

The customer-service schedule is Monday to Friday, 9:00 AM–5:00 PM in the local time of our listed business address. Enquiries outside this window are taken up during the next support period. Please allow the team time to review the details of the case.

Get in touch with our store

RYZE Superfoods
For customer correspondence, use Support@balancedroastmushroomcoffee.shop or call 806-644-2930.
Our physical location, also used for agreed returns unless otherwise arranged, is 1823 Harlequin Pl, Allen, Texas, 75002, United States.