Shipping Policy

From order preparation to delivery, these are the shipping terms for purchases at RYZE Superfoods. We currently accept delivery destinations within the United States, not international addresses.

How to read the delivery timeline

Allow 1–2 business days for handling, then 4–6 business days in transit after the parcel ships. A business day excludes weekends and US public holidays. Add the preparation and transit stages when planning for arrival, and remember that carrier disruption can affect an estimate.

Destination and shipping charge

Every US order includes free Standard Shipping. There is no minimum purchase threshold for this service, and we ship only to United States addresses. Before submitting payment, check that the destination and any unit details are complete and correct.

Help when delivery does not go to plan

Contact the store if tracking stalls or a shipment is missing, damaged or delivered incorrectly. Purchase details, tracking records and photos help us investigate and resolve the issue. Where dispatch cannot occur within the stated period, legally required delay notices and the choice to agree to a delay or cancel for a prompt refund apply.

Following or redirecting the parcel

A dispatch email provides the tracking details for your shipment. Allow time for the carrier to record its first scan. To correct an address, tell us the order reference and accurate destination promptly. A parcel already handed to the carrier may not be redirectable.

Get in touch with our store

RYZE Superfoods
For customer correspondence, use Support@balancedroastmushroomcoffee.shop or call 806-644-2930.
Our physical location, also used for agreed returns unless otherwise arranged, is 1823 Harlequin Pl, Allen, Texas, 75002, United States.